Director-General of the Bureau of Public Service Reform, (BPSR), Mr. Dasuki Arabi, on Tuesday, presented a silver plaque to the National Agency for Science and Engineering Infrastructures (NASENI), for its performance in public service delivery after undergoing a successful organizational self-assessment process.
Mr. Arabi while presenting the award, said the organization had fulfilled and met the necessary requirement in line with the self-assessment tool (SAT) adopted by the bureau, scoring NASENI 63.75% percent for its transparent operations and service delivery.
“Following the validation of assessment of NASENI by the bureau, NASENI performance was rated as consistently meeting expectations in all essential areas of responsibilities,” he said.
Mr. Arabi said the self-assessment was an opportunity for agencies to recognize their weaknesses and strength as it will help guide them in service delivery.
“As I said, the self-assessment tool is giving them the opportunity to see their weaknesses and see their strength. We have jointly assessed the agency, we have noticed lots of issues and problems that they need to address, we have guided them, we are going to provide a team of resource persons including our in house resource persons that will help them implement recommendations, and after six months we will come back to see how far they have gone. But, as I said NASENI is one of the points of success in public service delivery in Nigeria. We are happy with what we are seeing, and we are celebrating them" he said.
He however disclosed that the bureau had a target of assessing a hundred agencies but as a result of the novel pandemic their activity has been limited as they have only covered about twenty agencies. He said the assessment was a move to push for a revolution in public service delivery.
"The circular says every government agency, if not for the Pandemic we would have covered by our plan about 100 agencies by the end of June. But as government offices are opening, we are going to restart the program. So, before the end of the year, we hope to cover about 50 agencies".
“We want to see a revolution in public service delivery, and improvement in quality of public service delivery and in consonance with the open government partnership that Nigeria is committed to, open service delivery just as the charter says" he added.
However, the Executive Vice Chairman/CEO Mr. Khalil Sulayman, express his gratitude to the DG and his technical team for conducting the assessment and providing valuable recommendations to help NASENI fulfils its mandate.
Aliyu Umar
Head, Strategic Communications (BPSR)
21st March, 2024.